Frequently Asked Questions
Find quick answers about our artificial jewellery materials, shipping timelines, order tracking, and care instructions.
✨ Product Quality, Material & Care
Is your jewellery real gold or silver?
No. Madhisha Trends offers premium-quality artificial jewellery crafted from high-quality materials such as brass, alloy, stainless steel, copper, and premium-quality stones, pearls, crystals, and cubic zirconia, depending on the design.
Each piece is carefully sourced from trusted manufacturers and curated under our own brand to ensure exceptional craftsmanship, a luxurious finish, and long-lasting style at mass-market affordable prices.
Will the artificial jewellery fade or tarnish over time?
Yes. Our jewellery is designed for regular, everyday wear and is crafted using high-quality materials with premium plating for excellent shine and durability. Like all fashion jewellery, its longevity depends on proper care.
To maintain its finish and extend its lifespan, avoid contact with water, perfumes, lotions, sweat, and direct sunlight. Store in a dry, airtight pouch or jewellery box when not in use. With proper care, your Madhisha Trends jewellery will retain its beauty and shine for a long time.
Is your jewellery skin-friendly?
Yes, all Madhisha Trends artificial jewellery is 100% nickel-free and crafted from hypoallergenic, skin-safe materials with protective coating, making it comfortable for regular wear.
Can I wear this jewellery daily?
Our jewellery is designed for regular use, but to maintain its shine and finish, we recommend avoiding contact with water, perfume, and sweat during extended wear.
Do you provide gift packaging?
Yes, we offer premium luxury packaging for all orders, making them ready and perfect for gifting right out of the box.
Do you accept bulk, corporate, or bridal orders?
Yes! We curate custom bridal party hampers, return gifts, and bulk jewellery sets. Reach out directly to us via WhatsApp for dedicated curation support and catalogs.
📦 Orders, Shipping & Payments
How long will it take to receive my order?
Orders are dispatched within 24–48 hours. Most metro deliveries arrive within 3–5 working days with insured courier tracking.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a shipping confirmation via email and/or SMS/WhatsApp containing your tracking details. You can use the tracking link to monitor your shipment’s status and estimated delivery in real time. If you need any assistance, our customer support team is always happy to help.
What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, net banking, digital wallets, and other secure online payment methods. Cash on Delivery (COD) is also available for eligible locations and selected products. All payments are processed through trusted and secure payment gateways with industry-standard encryption to ensure your transactions are safe, smooth, and protected. Your payment information is never stored by Madhisha Trends, giving you a secure shopping experience every time.
What if my jewellery arrives damaged?
In the rare case your product arrives damaged, contact us immediately with unboxing photos/videos, and we’ll arrange a free replacement.
Still Have Questions?
Can’t find what you are looking for? Our dedicated customer care team is just a message away.